Return & Exchange Policy

Hencock -Raj Poultry Farm believes to mantra of “quality first, customer foremost”. We do perform quality check for each and every order before packing and dispatched, but anyhow if you wish to return or exchange the product. You can take advantage of our cancellation policy and return policy.

We offer a hassle free 7 day return and exchange policy on our products. If you do not like a product or it does not fit well then you need not to worry. We will return your money.

For Return & Exchange:

Please follow these steps to initiate a return or exchange:

1. 1. Intimate us within 48 hrs (2 Days) of delivery time via Email at info@hencockfreshchicken.com or Whatsapp/Call at +91 9958571006 about return or exchange
2. 2. Please mention your Order Number for identification
3. 3. Please make sure that the product is in the original condition, unused, undamaged and in the original package along with tag intact
4. 4. Please courier the product back to us at below address and share tracking details and courier receipts Raj Poultry Farm Near Prime Scholarships School Sector-102, Kherki Majra, Gurgaon (HR) Pin-122006
5. 5. We will reimburse you with your invoice value within 5 days time once we will receive the product from your end
6. 6. In case of Exchange also, we will dispatch your new product within 5 days time once we will receive the product from your end

For Customized and On Sale Product:

We will not accept any return or exchange for the Customized and On Sale product.